Contact Us
Last updated: September 2026
The best way to reach the Top EBike Rank team is by email:
What you can write to us about
- A specification that looks wrong or out of date. Please include the bike name and the page where you saw it.
- A link that does not open the bike it should.
- Questions about how our calculators, range map or matcher work.
- Feedback or suggestions for the guides.
What we cannot help with
We do not sell or ship e-bikes, so we cannot help with orders, deliveries, prices, warranties or returns. For those, contact Amazon or the seller of the bike on Amazon. We also cannot give personal, legal or medical advice.
Response time
We read every message, but we are a small site, so replies can take several days.
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